Separation & divorce
Custody, support and dividing a shared life – settled fairly, without both sides having to go to court.
// Guided online mediation – process, case analysis, certified mediators
Every conflict has a way out.
Guided online mediation: a structured process, an initial case analysis, certified mediators.
Resolve your conflict step by step in a digital workspace: medipact combines a structured case analysis with support from experienced, certified mediators – six clear steps, entirely online, ending in an agreement that both sides can stand behind and that is documented in a legally binding form. For separation, neighbour disputes, inheritance and conflicts at work.
Not sure yet? Meet mediators first – starter package
ConfidentialFixed price, not hourly ratesOutcome-focused
6 steps
structured process
< 4 months
typical time to agreement
from €49
fixed price per party, no hourly fees
Erasable
account and log, immediately and completely1
How to start
First understand the case, then choose the path.
Every case starts the same way: with an initial case analysis. If you first want to experience how mediation works and find the right mediator, take the starter package. Afterwards you decide how to continue.
- 01
Initial case analysis
Your case is prepared using the same framework as every other. The analysis is included in the price, in the online process as well as in the starter package, and goes to your mediator if you hand over.
- 02
Starter package (optional)
Understand mediation, meet several mediators and assess whether a solution is possible. No agreement is reached at this stage.
- 03
Choose your path
The online process at a fixed price, personal mediation through medipact or directly with your mediator – or you pause. Further costs only arise if you continue.
Digital starter package · €189 per case
First understand how mediation works.Then choose the mediator who suits you.
Not sure yet which approach fits your conflict – or who you want to work with? That is exactly what the starter package is for: you go through the first steps of a mediation digitally with the other side, then meet several mediators in person before you commit.
01
Understand the methods
Introduction, issues, interests: you work through the first phases yourself and see how mediation works. In the calls you ask how each mediator works – more structuring or more solution-focused, joint sessions or separate talks, in person or by video.
02
Meet different mediators
Up to 3 introductory calls of 20 minutes each – with profiles you shortlisted or mediators who respond to your case. You compare, and only then decide who to continue with.
03
Assess whether a solution is possible
The facts you clarify together and the first exercises on issues and interests show whether a solution is within reach between you. No agreement is reached within the starter package – you work that out afterwards, on the path you choose.
- 01
Invite and introduction
You invite the other side. Once they accept, you split the price – then you clarify your concern, the process and confidentiality together.
- 02
Collect the issues
Both sides note separately what needs to be resolved. Clear questions guide you, each at your own pace.
- 03
Work out interests
What lies behind the positions? Needs, worries and what really counts – set side by side for both parties.
- 04
Handover to your mediator
Both sides agree to the handover. Then up to 3 introductory calls of 20 minutes each – the person you choose takes over with everything you have prepared.
What happens in an introductory call
In 20 minutes you clarify with the mediator what you need for your decision. The calls follow a shared guideline – so you can compare the mediators with each other.
- ✓A short introduction: who you are, what the call is for and how much time you have
- ✓How the mediation works and what role the mediator plays in it
- ✓The principles of the process: confidentiality, impartiality, neutrality
- ✓What brought you to mediation now – and what you have already tried to resolve the conflict
- ✓Who takes part in the mediation and whether other people should be involved
- ✓The setting: online or in person, dates and length of the sessions
- ✓What the further mediation costs
- ✓What happens next if you choose this mediator
Digital starter package
€189
Per case, split: €94.50 per side – due once the other side accepts
- ✓Introduction, issues and interests online – with both sides
- ✓Up to 3 introductory calls of 20 minutes with mediators of your choice
- ✓Shortlist from vetted profiles plus offers from suitable mediators
- ✓Handover of your results to the mediator you choose – only with both sides' consent
- ✓An assessment of whether a solution is within reach – reaching an agreement is not part of the package
Afterwards you decide: continue via medipact, with sessions at the hourly rate shown in the profile split between you – or directly with your mediator, who bills you directly and receives only your results from us. Or you pause. Further costs only arise if you continue.
Book the starter packageNow at medipact
A way forward for every conflict.
Get started in 3 steps
How to start your mediation
No complicated procedure – a clear, guided path from the first click to an agreement.
- 1
Open your case online
Describe your conflict in a few minutes – anonymously and without obligation. No lawyer, no in-person appointment.
- 2
Invite the other side and work out interests
The other side is invited in a neutral way. Together you set a date for the first conversation.
- 3
Find a joint solution
In a structured and fair way, you work out a solution both sides can live with – put down in writing.
Does the other side have to agree right away?
No. You first open your case on your own. Only afterwards is the other side invited – neutrally and without accusations.
What does the first step cost?
Nothing. Your account and opening your case are free and non-binding – the actual mediation starts with the entry plan from €49 per party.
Is the outcome legally binding?
The final agreement is a binding contract. For legally complex matters, it should also be reviewed by a lawyer or notary.
Who is medipact for?
Two worlds. One principle.
At the kitchen table or in the boardroom: conflicts follow the same patterns – and can be resolved with the same method.
Private
Conflicts that live at home.
Separation, inheritance, neighbours: the dispute sits at the table every evening and wears down the relationship that still has to work afterwards. We give it a framework in which both sides are heard – at a fixed price, not by the hour.
Business
Conflicts that cost money every day.
Shareholder disputes, team conflicts, B2B: the dispute blocks decisions, ties up management time and damages the business relationship that still has to work afterwards. Court proceedings take years – our process takes six steps.
Your topic
What medipact is made for.
Separation & support
Divorce mediation online.
Separation and divorce don't just mean emotional strain – they also mean concrete decisions: support, childcare, finances. That is exactly what divorce mediation is for – a structured process that leads both sides to a workable arrangement, even when their ideas are far apart.
Different expectations
Both sides have clear expectations – but no common ground on what a fair solution could look like.
Emotions block conversations
Hurt and disappointment make it hard to talk calmly about support or childcare.
Pressure from time and money
Financial uncertainty and the need for quick decisions add further pressure to the conflict.
Our recommendations
Which conflict do you need clarity on?
Neighbour disputes
Noise, boundaries or parking spaces: medipact moderates the conversation before annoyance turns into a years-long feud.
Inheritance & family
Inheritance disputes often weigh on families longer than the estate itself is worth. medipact helps find a solution everyone can live with.
Business & ODR
Conflicts within teams, among shareholders, with partners or customers? Online dispute resolution (ODR) settles business disputes digitally, confidentially and with far less strain than any court case.
Quick check
Is mediation right for your situation?
If the other side called you today to talk about a solution – would you pick up?
New & free forever
Not ready for mediation yet?Then start by writing things down.
With the conflict log you record what happens in your dispute – like a dispute diary: incidents, conversations, emails, WhatsApp messages, phone calls and your own thoughts. Confidential, sorted chronologically and convertible into a mediation with one click at any time.
Your timeline
- Phone callArgued about the hedge again – no result.
- EmailNeighbour demands the hedge be cut back by the end of the month.
- IncidentLoud music until 1:30 am, third time this week.
… and when you're ready: "Convert to mediation".
Available now – in the browser and as an app. Scan the QR code with your phone:
As an iPhone app
medipact Logbuch
Coming soon to the App Store.
How it works
6 clear steps towards a possible agreement.
Guided rather than left on your own, based on the Harvard principle – fair to all sides.
- 01
Describe the conflict
You describe the situation from your point of view – confidentially and at your own pace. The other side is invited fairly.
- 02
Guided process
Six structured phases based on the Harvard principle: from collecting topics through interests to fair options.
- 03
Binding agreement
At the end there is a concrete agreement: who does what by when – recorded and confirmed by both sides.
Outcomes
This is what a way out sounds like.
Voices from our case studies – from separation to shareholder disputes.
Separation with children
“I never thought Thomas and I would find a solution without a war. The mediator didn't give us advice – he asked us questions that made us think for ourselves. And the children – Emma and Felix are so relaxed. They see their dad regularly, they know we both love them.”
Neighbours · Noise
“We just wanted to sleep peacefully again. Now there are clear rules – and finally peace again.”
Shareholder dispute
“A judge would have decided who was right. The mediation made sure the company will still exist in five years. That's not the same thing.”
Inheritance
“I thought Klaus and I would now spend two years fighting in court. Mediation showed us: we both want to be treated fairly. Anna keeps our parents' house, Klaus gets his money. And we're siblings again instead of enemies.”
Separation · Assets
“We're both intelligent people. Court would have been an insult to our intelligence. Mediation was professional, fair and saved us enormous costs. Looking back, it was the only sensible decision.”
Team conflict
“The mediation didn't make us friends. It achieved something better: we can work together professionally again – and now we argue about the issues instead of about each other.”
Neighbours · Property
“In the end it wasn't about the fence at all – it was about being heard.”
Inheritance · Family
“We thought one of us would win and the others would lose. In the end we found a solution we can all live with – and the business carries on.”
B2B project dispute
“The settlement hurt – on both sides. But it saved two companies that will keep doing business together for another ten years.”
View all case studies →
Anonymised, illustrative case studies based on typical mediation processes.
What we believe
Most conflicts don't need a court.
They need a process that holds. Because a dispute doesn't just cost money: it costs months in which nothing is decided, and it costs the relationship that still has to work afterwards. Anyone who adds that up beforehand decides differently. medipact gives the dispute a structure – clear steps, equal rights for both sides, trained mediators – so that in the end, you decide, not the escalation.
Background
Did you know?
01 / 10
Origins of the method
The Harvard Negotiation Project was founded in 1979. It produced the 1981 worldwide bestseller "Getting to Yes" by Roger Fisher and William Ury – the basis of the principle medipact implements digitally today: interests, not positions.
Newsletter
Insights that resolve conflict – straight to your inbox
Practical ideas on fair communication, mediation and conflict resolution. Once or twice a month, free and you can unsubscribe at any time.
The first step
The dispute doesn't have to get bigger.
You open the case, describe the situation from your point of view and see what the process looks like. None of it is binding – and the first step isn't agreement, it's clarity.
Free to start · No payment details required · Cancel anytime
- 1Applies as long as no mediation is in progress. During an ongoing procedure, your deletion request is recorded and the account is deleted once the procedure has ended. Delete account. ↩
- 2The platform is operated at Hetzner. Details on the service providers we use can be found in the privacy policy. Privacy policy. ↩
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